The words that CEOs and business owners communicate to their stakeholders should always be carefully chosen, since their messages can impact a wide array of constituencies. But what some business leaders fail to understand is that their body language—the sum total of their posture, gestures and facial expressions—also conveys an important message. … Click Here to Continue Reading

Whether or not your company conducts business overseas, it’s become obligatory for CEOs and business owners everywhere to start thinking as if they serve the global marketplace. With the onrush of globalization and the pervasive effects of online commerce, no business can afford to “sequester” itself from cultures and customers different from its target audience. There are simply too many… Click Here to Continue Reading

CEO burnout can be a tricky thing to self-diagnosis. Days, weeks, even months may go by before a CEO or business owner recognizes that he or she is overly stressed, close to the end of their tether, and exhibiting behavior that adversely impacts the workplace.  Compounding the problem is the tendency among many A-type personalities never to admit that they… Click Here to Continue Reading

You’ve been running your business for years now and things are going pretty well. Your P&L statements look good, your turnover is low, and your employees seem to be happy. Lately, though, you’ve been wondering if you could be doing even better. You’ve never had much formal leadership training and while you’ve learned a great deal on the job, there… Click Here to Continue Reading